Help Centre

Frequently Asked Questions

Find quick answers about our services, materials, customization, installation process, payments, and project delivery.

General Questions

1What services do you provide?

We specialize in aluminium and glass works, including windows, doors, shower glass partitions, glass balustrades, shopfront systems, curtain wall systems, office partitions, suspended ceilings, drywall partitions, curtains, blinds, and interior finishing solutions.

2Which areas do you serve?

We provide services across Tanzania for residential, commercial, institutional, and hospitality projects.

3Do you offer site visits and measurements?

Yes. Our team conducts site visits and professional measurements to ensure accurate quotations and installations.

4Do you provide free quotations?

Yes. We provide quotations based on project specifications, measurements, and site requirements.

5Can you customize products according to my design?

Absolutely. We offer customized solutions tailored to your space, architectural design, and budget.

Windows & Doors

6What types of windows do you install?

We install aluminium sliding windows, Euro-style windows, casement windows, top-hung windows, side-hung windows, fixed glass windows, PVC windows, and customized window systems.

7What types of doors do you provide?

We provide aluminium doors, sliding doors, Euro-style sliding doors, frameless glass doors, French doors, folding doors, PVC doors, office glass doors, and shopfront doors.

8Which is better: aluminium or PVC windows?

Both are excellent options. Aluminium offers superior strength and modern aesthetics, while PVC provides excellent insulation, low maintenance, and cost-effectiveness.

9Are your doors and windows weather resistant?

Yes. Our systems are designed to withstand Tanzania's weather conditions and provide long-lasting performance.

Glass Solutions

10What type of glass do you use?

We primarily use tempered safety glass and laminated safety glass, depending on project requirements.

11Is tempered glass safe?

Yes. Tempered glass is significantly stronger than ordinary glass and is designed to break into small, less harmful fragments if damaged.

12Can shower glass partitions be customized?

Yes. We customize shower partitions based on bathroom dimensions, design preferences, and functionality requirements.

13Are glass balustrades safe?

Yes. Our glass balustrades use tempered or laminated safety glass and high-quality fittings to ensure maximum safety and durability.

Office Partitions & Interior Solutions

14What office partition options do you offer?

We provide frameless glass partitions, aluminium and glass partitions, executive office partitions, meeting room partitions, drywall partitions, and modular office systems.

15What are the benefits of drywall partitions?

Drywall partitions are cost-effective, lightweight, quick to install, and offer excellent flexibility for office and interior space planning.

16Do you install suspended ceilings?

Yes. We supply and install gypsum ceilings, mineral fibre ceilings, PVC ceilings, and other suspended ceiling systems.

Curtains & Blinds

17Do you provide curtains and blinds?

Yes. We supply and install home curtains, office curtains, blackout curtains, sheer curtains, roller blinds, vertical blinds, and motorized curtain systems.

18Can curtains be custom-made?

Yes. All curtains can be customized according to window size, fabric preference, colour, and interior design requirements.

Installation & Project Delivery

19How long does installation take?

Project timelines vary depending on the size and complexity of the work. Most residential installations are completed within a few days after fabrication.

20Do you provide warranties?

Yes. Warranty terms vary depending on the product and project specifications.

21What payment methods do you accept?

We accept bank transfers, mobile money payments, and other approved payment methods.

22Do you require a deposit before starting work?

Yes. Projects typically require an advance payment before fabrication and installation begin, with the balance payable upon completion as agreed in the contract.

23How can I request a quotation?

You can contact us by phone, WhatsApp, email, or through the website contact form. To receive a faster quotation, please share:

  • Project location
  • Measurements, if available
  • Photos of the area
  • Preferred design or product type

Still Have Questions?

Our team is ready to assist you with product selection, technical advice, quotations, and project planning.